About us

The address of our website: https://eftherapy.bg

Centre of Emotionally Focused Therapy-Bulgaria will start its activity in 2019.

Our goal is to establish good and long-lasting relationships with our customers, built on trust, respecting the principles of legality, honesty and transparency .

In this regard, our aspiration is to preserve and protect your personal data.

To this end, we have prepared a "Privacy and Protection Policy Personal Data" to regulate the processing of personal data, provided by users/customers on the website www.eftherapy.bg

Centre of Emotionally Focused Therapy-Bulgaria, which operates the website www.eftherapy.bg, declares that all personal data referred to below "data", are considered to be strictly confidential and shall be subject to all applicable laws.

What personal data we collect and why

Depending on what our services you use, we collect the following personal data:

Upon receipt of a newsletter in order to inform yourself about our events and services, we collect. contact details - email address and telephone number.

When purchasing the services offered by us. and surname, email address, postal address, billing address, address of delivery address, telephone number, bank account (if paying by bank transfer).

Demographics. Gender, date of date of birth, country.

Data arising from the current contract - products purchased, customer segment, volume of services provided.

Upon receiving a call from our side, with to inquire about our events and services and improve our service-feedback, we collect: name and contact details - email address and telephone number

Purposes of processing: newsletter and Feedback about our events. Receive newsletter by email.

You can always terminate these commercial messages by sending a message with UNSUBSCRIBE to: info@eftherapy.bg or contact the Privacy Administrator data controller.

In case you wish to delete and delete your data, we will not use your electronic contacts until you you re-register or explicitly request to become our customer. You have the right at any time, free of charge, to object to such processing. Contact details are set out at the end of this document.

When attending our event or purchasing a product, we process your personal data to ensure fairness in fulfilling our commitment and in order to improve our services. Regardless of where you made your registration for participation or order - from our website, mobile app or by phone, the personal data you provide is necessary for the performance of the contract that arises between us and for the performance of our legal obligations to issue accounting document, which is the legal basis for processing your data.

Cookies

In case you have enabled in your web browser cookies are enabled, we process the cookie records located on the website, operated by a company, in order to ensure better functioning of the www.eftherapy.bg website and for the purpose of advertising a company. We do not carry out any fully automated processing which for would have legal consequences for you.

Embedded content from other websites

Articles on this site can be embedded (videos, images, content, etc.). Embedded content from other sites accepts and treats the site visitor as a visitor to their own site.

These sites may collect data about you, use cookies, embed additional third-party statistics tools, track how you interact with these tools including how you consume embedded content if you have an account and are logged into it on Providing Personal Data to Third Parties

Disclosure of personal data to third parties

Your personal data may be provided to third parties or intermediary parties only if necessary within the performance of the service contract, on the basis of a legitimate interest, or if prior you have given your consent.

The parties to whom it may be disclosed are third parties involved in the processing of data for the purpose of carrying out company reporting, legal representatives and government authorities.

Emotionally Focused Therapy Center - Bulgaria may provide personal data to third parties when there is a reason for doing so and in cases where this is required by law or the data is requested by law enforcement authorities and the police in order to prevent and/or detect a crime.

Shelf life

Personal data is processed and stored for the time necessary to secure all rights and obligations arising from service contract or until the conclusion of any dispute.

Emotionally Focused Therapy Center - Bulgaria as administrator stores personal data according to the legal provisions in contractual relationships and related to the reporting activities or one-off for the performance of a given service or providing a response to customer.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognize and approve your subsequent comments instead of holding them in the approval queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Website administrators can view and edit this information.

Your rights over your personal data

You can request free information about the processing of your personal data at any time. Request that the non-compliance be rectified or that the personal data be rectified, supplemented, deleted or blocked.

You can withdraw your consent to the processing of your personal data, in which case your personal data will be deleted if the legal period for which the Emotionally Focused Therapy Center - Bulgaria is obliged to store them has expired. However, this does not include data that we are obliged to keep for administrative purposes, for site security purposes, or by law.

Destruction of the personal data will occur as soon as the purpose has been fulfilled and the legal basis has expired. The data subject may exercise all his or her rights by sending a written application (free form) for the requested right to the following e-mail address: info@eftherapy.bg

Contact us

If you have any questions, comments and questions about our policy, please feel free to contact us at Address. Sofia 1000, 33, 6th September Str., Floor 6 or by email: info@eftherapy.bg

The more you interact with us, the more we learn about you and this enables us to offer you a personalised service.

Emotionally Focused Therapy Center - Bulgaria may use the personal data only for the purposes for which they are provided. The privacy policy and data protection protection shall come into effect from 25.05.2018г.